FAQ - Questions
and answers

If you have decided to collect your scaffolding, we will arrange a collection date with you.
In the event of a spontaneous collection, please inform us of your arrival early enough. This will allow us to prepare and make your goods available for you in advance.
Our warehouse at Wiesenstraße 10, 04683 Threna-Belgershain is open Monday to Friday from 08:00 - 16:00.

There is a possibility to send you scaffolding material and also scaffolding accessories with a forwarding company ordered by us.
Smaller quantities can also be delivered to you via parcel shipping. Contact us for it!

Depending on the distance to the place of delivery, we either transport the goods using our own fleet of vehicles or commission a forwarding agent ordered by us.
It can take between 3 and 5 days after the order is placed for the goods to be delivered to the delivery address specified by you

The transport costs are generally calculated without the additional option of a forklift truck.
However, if you require unloading with a forklift truck, we will be happy to organize this for you.
To avoid any complications, please inform us about the type of delivery when you enquire about your scaffolding material.

Delivery is made according to the condition "free curb" without unloading. This means that the forwarding company drives the goods to your specified address and you are responsible for unloading them yourself.
However, you are welcome to book a forklift truck with unloading in addition.

The shipping costs depend on the weight and dimensions of the goods as well as the postal code of the recipient.

You are welcome to inspect the used scaffolding before you buy it to see its quality and functionality for yourself. Simply make an appointment at our warehouse in 04683 Belgershain-Threna, near Leipzig. We will be happy to show you around our scaffolding stock.

Use the scaffolding configurator or the simple contact form.
Items with the button "Add to inquiry list" put you on a list and can be inquired without obligation.
We can now create an individual offer for scaffolds, scaffold material or scaffold parts even faster with our scaffold configurator. Simply select the scaffolding material you need and enter the quantity of scaffolding parts. Click on the "shopping cart" symbol to add your selected items to the shopping cart.
You will then receive a non-binding and free quote from us as soon as possible!
We will prepare a quote for you based on the data you provide and send it to you as quickly as possible.

Used scaffolding is usually just as good as new in functionality and safety, with the big difference that you can save a lot of money with used scaffolding. Of course, individual components may show signs of wear or use, but you can be sure that at Heep Gerüsthandel all scaffolding parts have been carefully inspected. Small blemishes, such as paint splotches on the floor boards, do not affect the work. If you need replacement material for the scaffold you have already purchased, you are sure to find it in our product configurator. While small scaffolding accessories such as screws and bolts are more likely to be purchased new, you can also buy used diagonals, bridges, bridging steps and railings, for example, without hesitation.

At the moment we offer the possibility to pay your invoice in advance (bank transfer) or in cash on site in case of self-collection.

You will receive your invoice or order confirmation from us in advance by e-mail.
After receipt of payment, we will contact you and coordinate the further procedure.
If delivery is desired, we will commission a forwarding agent ordered by us.
After commissioning the forwarding agent, it may take between 3 and 5 days for delivery to the delivery address you have specified.

Have you bought too much scaffolding material from us or perhaps the wrong dimensions?
You can exchange the incorrectly purchased scaffolding for other scaffolding parts or have a voucher issued for your next visit to us.
Any transport costs incurred are borne by the buyer!
A refund in cash or by bank transfer is not possible!

You have completed all the tasks on your building and now you want to get rid of the scaffolding? You have decided on a new scaffolding system and would like to trade in your old scaffolding for it when you buy it again?
We are also at your side in such matters! We buy back your used scaffolding parts at a fair purchase price. If you want to "retool", we can immediately offset the purchase price of your old scaffold with the sales price of the newly built scaffold. Thus, you save yourself time and money!

Yes, scaffolding can be put to optimum use when façade work and the installation of a heat pump are due at the same time. This saves time and costs, as both jobs can be completed in one go.

The cost depends on the type and size of scaffolding required and whether you want to collect it yourself or have it delivered. We will be happy to provide you with an individual quote tailored to your specific needs. Contact us for a personal consultation!

Before you buy a scaffold, you should know exactly the requirements and working conditions. You need to know how high and wide the work surface should be, how big the object to be worked on is, how often the scaffold will be used and whether it is intended for indoor or outdoor use. Our experts at Heep Gerüsthandel will be happy to advise you. You can also use our individual configurator or get a customized offer.

With us you will find scaffolding parts of the manufacturers / systems Plettac, Plettac-Assco, Plettac Contur, Plettac Assco Futuro, Plettac rolling towers / rolling towers, Layher-Blitz, Layher-Allround, Alfix facade scaffolding, Alfix Unifix, Alfix Modul Metric, Alfix Modul Multi, Altrad Baumann, Rux, Hünnebeck Bosta, MJ Uni, MJ Uni Connect, MJ Uni Top, MJ Combi and many more!

There is no all-inclusive price for scaffolding. The price of scaffolding depends primarily on the structure to be scaffolded and the work to be performed on it. However, since each scaffold has different requirements (scaffold for facade work, scaffold for roof work, industrial scaffold, suspended scaffold, etc.), corresponding scaffold components must also be installed to meet these requirements. In addition, there are differences between the various manufacturers:
1. differences in the design variants of the scaffolding system
and therefore
2. different scaffolding components
This means that the price of the scaffolding is just as different as its requirements.

There is no such thing as a "best framework system". Each scaffolding system has its advantages and disadvantages. When choosing the right scaffolding system, it is important that the user gets along well with the material. Of course, it is difficult to determine this beforehand. For this reason, we will gladly inform you - upon request - about the key data of the respective scaffolding system when preparing the offer.

Before buying the scaffold, you should clarify what material it should be made of. As with the different scaffolding systems, the material differences here again bring their advantages and disadvantages:

Steel scaffolding:
- good stability due to dead load (advantageous for large scaffolding)
- only minor deformations and therefore less repair work
- inexpensive repair
- good durability and service life
- production is more ecological -> lower energy consumption
- lower acquisition costs

Aluminium scaffolding:
- the lighter scaffolding components mean less work
- quick assembly and dismantling
- highly weather and corrosion resistant

With our calculators, you can choose between a customized offer and an individual configuration.
The customized quotation forms the time-saving solution for scaffold preparation and quotation request. No background knowledge of the structure or parts of the scaffolding is required for this.
In the individual configuration, you as a scaffolder or experienced scaffolder will find the right parts and can easily select them yourself by specifying the corresponding quantities.

For the correct calculation of a scaffold area, the dimensions of the object to be scaffolded are decisive, among other things. In addition, the working height and construction (with gable, complicated layout, etc.) play a decisive role.

Our used scaffolds, scaffold parts and scaffold accessories are in very good serviceable condition. The quality of our used scaffolding is ensured by repeated checks.

The working height is the actual height that can be reached when working on scaffolding . This means that the working height is made up of the scaffold height and the body height . The scaffolding height, on the other hand, is the actual construction height of the scaffolding structure.

The costs of scaffolding are very difficult to generalize, as they are heavily dependent on the structure and the building geometry to be scaffolded. However, the costs can be differentiated. For example, scaffolding that is only required for façade work costs less than scaffolding that can be used for façade and roof work. The geometry of the scaffolding skeleton also plays a major role - because depending on the height and width, different scaffolding parts are required to achieve the correct working height and scaffolding width. Finally, the cost of scaffolding is determined by the material and its condition. Scaffolding parts are generally made of wood, steel or aluminum, depending on their intended use. Depending on the condition (used/new), there are also price differences. To find the right new or used scaffolding for you, you are welcome to contact us for advice and a quote. We are at your side when it comes to buying scaffolding!

The weight of a scaffold depends on the material of the individual scaffolding components. Scaffolding frames are available in steel and aluminum, for example. Scaffolding decks can be made of wood, steel and aluminum, with wooden decks having steel fittings. Combinations are also possible. For example, access boards are available with aluminum frames and screen-printed or aluminum decking. Railings are usually made of steel, but aluminum railings are also available for selected systems. The individual weights of the components are added together to give the total weight of the scaffolding.

Scaffolding enables safe access to hard-to-reach areas of your building, especially if the outdoor unit of the heat pump needs to be installed on the façade or roof. It ensures that installation work can be carried out quickly, efficiently and, above all, safely.

Yes, if you are planning further work, such as painting the façade or replacing windows, the scaffolding can still be used for this.

Scaffolding is a temporary structure of poles and planks used to support workers during construction or renovation work and allow them safe access to elevated areas.

Scaffolds are divided into so-called scaffold classes, which differ according to width, height and load limit. In DIN 43220, scaffold classes are divided into six categories, supplemented by DIN EN 12811, which divides scaffolds into width classes, height classes and load classes. According to these classes, the choice of scaffolding should be adapted to the work project and working conditions. A light scaffold of load class 1, for example, is not suitable for plastering work or material transport.

"Scaffold type", unlike "scaffold class", is not a standardized term. There are a variety of types of scaffolding on the market. Depending on the intended use, a distinction is made between, for example, working and protective scaffolds, painter's scaffolds, bricklayer's scaffolds and shoring scaffolds. According to the type of construction, a distinction is made between facade scaffolds, mobile scaffolds, standing scaffolds, modular scaffolds and room scaffolds. According to the material, a distinction is usually made between steel frameworks and aluminum frameworks.

"Working scaffold" is generally just the term for a temporary structure on which work is performed at various heights. Working scaffolds are often considered as a more stable and stronger counterpart to a ladder. A classic working scaffold is a facade scaffold.

Basically, a safety scaffold is also a working scaffold, but with a stronger focus on safety. A protective scaffold is intended to protect workers and passers-by from falling or to protect working materials and tools. Typical protective scaffolds are roof safety scaffolds.

Height-adjustable working scaffolds do not exist, but it is certainly possible to erect a scaffold at different heights. By means of so-called traverses for intermediate floors, for example, floor elements can be raised.

Facade scaffolds are always erected longitudinally on a stable base. The bay width or load class of a facade scaffold is always determined on the basis of the work to be performed on the facade scaffold.

Facade scaffolding is used, for example, for plastering, painting, insulation, maintenance work and much more!

Roof safety scaffolding is used as soon as a roof protection wall cannot be used . With increased side protection by means of side protection nets and additional railings or protective grids, it is intended primarily to protect people on the roof from falling and thus create a safe working environment.

The German Employer's Liability Insurance Association for the Construction Industry (BG-Bau) specifies that a roof safety scaffold must be erected for roofs with a pitch of 22° - 60° and a fall height from the eaves (roof edge) of 2.00m.

Flat roofs do not require roof safety gear, as this type of roof does not have a slope and therefore does not require safety gear.

Plettac-Assco, MJ Uni Connect, Alfix façade scaffolding and Altrad Baumann are some of the most widely used scaffolds that are compatible with Layher scaffolding.

MJ Uni and Alfix Unifix are some of the most widely used systems compatible with Plettac scaffolding.

In most cases, façade scaffolding is used as it provides a stable and safe working area for installation on the outside of the building. In certain situations, such as when working on the roof, special roof safety scaffolding may be required.

Depending on the scaffold system, the scaffold class, the type of scaffold and the manufacturer, each scaffold always comes with instructions for assembly and use that describe in detail, step by step, how the individual scaffold parts are connected to each other and what must be observed from a safety point of view. Many scaffold manufacturers also offer these instructions online for download.

Depending on the type of scaffold, each scaffold can be erected, modified and dismantled by 1 to 2 persons by following the assembly instructions. Many scaffolds can be erected without tools.

The length of time a scaffold can remain standing depends on various factors, such as the type of scaffolding, the location, weather conditions and legal regulations. However, scaffolding can remain in place from weeks to years before the work is completed.

Make sure that the area around your building is free of obstacles and that you have all the necessary permits. Clarify with us in advance what work is to be carried out and whether you would like to collect the scaffolding yourself or whether delivery is preferable and possible. This allows us to plan the scaffolding optimally for your requirements and provide you with a customized quote.

Ideally, let us know in advance the plans and special accesses that are required for your scaffolding. This will allow us to plan the scaffolding accordingly and provide you with a customized quote. If you have any concerns about the accessibility of certain areas, please contact us. Together we will find a suitable solution.

When working on scaffolding, certain safety measures must be observed, such as wearing personal protective equipment, adhering to the weight limits of the scaffolding and avoiding excessive exposure to wind or weather.

In principle, anyone may erect scaffolding. However, as soon as the scaffolding is used commercially, i.e. on behalf of a company, it must be approved by a competent person.

According to §2 BetrSichV, a commercially used scaffold must be approved by a so-called qualified person. For the purposes of this Ordinance, this is a "person who, as a result of his or her professional training, professional experience and recent professional activity, has the necessary expertise to inspect work equipment."

A scaffold is always mandatory from a fall height of 2.00 m.